- How long in advance should I reserve?
- How long should I expect to stay in the spa in order to enjoy an optimal relaxation experience?
- What should I bring with me?
- Will I still enjoy the spa in rainy or bad weather?
- Is food available at the spa?
- Are alcoholic beverages permitted at the spa?
- What services do you offer, apart from massage?
- What types of massages do you offer?
- Will my personal or group health insurance plan cover a particular treatment?
- Do I have to undress completely before a massage session?
- Can I receive a massage treatment or use the spa if I am pregnant?
- Can I receive a massage treatment or use the spa if I am on a medication or have a health issue?
- What is the reservation and cancellation policy?
- What is the expected tip amount?
- Are children allowed in the spa?
- Are groups allowed in the spa? Are group rates available?
- Do you offer accommodation specials?
1. How long in advance should I reserve?
There is no need to reserve in advance if you are simply interested in
enjoying the spa. For a massage appointment, it is strongly recommended
that you reserve as far in advance as possible. As a general rule, we
recommend reserving at least 7 days in advance to ensure an appointment
for your preferred date and time.
2. How long should I expect to stay in the spa in order to enjoy
an optimal relaxation experience?
Your spa admission is valid for the whole day, and you may stay
on the site as long as you like during spa hours. As a general rule, expect
to spend 2 to 4 hours enjoying a complete relaxation experience. With
a 60 minute massage, you can expect to spend 3 to 5 hours in the spa.
3. What should I bring with me?
Your spa admission now includes the rental of a towel and a lock, as well as
a free bottle of spring water. We suggest that you bring a swimsuit and beach sandals,
and, in winter, a bath robe and an additional towel. All these items
are also available for sale or rent at the spa; however, it may be more
economical to bring your own items.
4. Will I still enjoy the spa in rainy or bad weather?
Our spa complex is designed to provide a comfortable spa experience regardless
of weather conditions. Sunny weather can certainly make your experience
even more pleasant, but we sincerely believe that no other outdoor activity
is more enjoyable in rainy weather than the one offered by our spa.
5. Is food available at the spa?
Light dining options are available at the spa. In order to ensure the cleanliness
of the spa complex and an atmosphere of relaxation, no outside food is permitted.
6. Are alcoholic beverages permitted at the spa?
No. The consumption of alcohol during spa therapy may have adverse health
effects, and alcohol is therefore strictly prohibited on site. The management
reserves the right to refrain from allowing a client who appears to be
under the influence of alcohol or other drugs from using the spa.
7. What services do you offer, apart from massage?
Le Nordique spa et détente is set apart from other
spas by the experience of relaxation in the midst of nature. We specialize
in providing alternating hot-cold Scandinavian baths and massage therapy
in a breathtaking natural setting. No other treatments or services are
currently offered.
8. What types of massages do you offer?
All our massage therapists offer an excellent Swedish massage, which best
complements the alternating hot-cold bath treatment. When you arrive for
your massage appointment, let your therapist know whether you prefer a
relaxing, energizing, or therapeutic massage.
9. Will my personal or group health insurance plan cover a particular treatment?
Most personal or group health insurance plans will offer partial or full reimbursement
of massage therapy treatment costs. Contact your plan directly to determine whether
the treatment must be prescribed by a doctor in order to be reimbursable, as well as the
fraction of the cost of treatment covered by your plan. All our massage therapists are able to issue
receipts for treatment for insurance purposes.
10. Do I have to undress completely before a massage session?
Our massage therapists are professionals trained to respect individual needs.
During the treatment, a cover will be placed on you at all times in order to respect your privacy.
Only the body part being massaged will be uncovered at any given time. It is more comfortable
to undress completely before a massage session, but we respect the choice of our clients
to keep items of clothing on if they so desire.
11. Can I receive a massage treatment or use the spa if I am pregnant?
Several of our massage therapists have received training in a type of massage
perfectly adapted to the special needs of pregnant women. This massage treatment takes into
account the physical and physiological changes affecting pregnant women.
However, if you are less than 12 weeks into your pregnancy, a note from your doctor
may be required, because the health risks are greater. Don't forget to specify precisely
at what stage you are in your pregnancy when you make your massage reservation.
Using the spa may be inadvisable for women with pregnancy complications. For this reason, consult your doctor on whether spa treatment may carry risks for your particular situation.
12. Can I receive a massage treatment or use the spa if I am on a medication
or have a health issue?
As a general rule, massage therapy poses no risk of aggravating health conditions, except for certain
types of cancer (active or in remission). To this end, we may require a note from your doctor when
you come in for your appointment.
Using the spa may not be advisable for people suffering from heart problems, diabetes, respiratory illnesses, hypertension and hypotension, especially when these problems are considered serious and uncontrollable. In case of doubt, ask your doctor for advice on your particular condition.
13. What is the reservation and cancellation policy?
Your reservation for a massage is an appointment with one of our massage therapists.
All reservations must be guaranteed by a credit card (Visa or MasterCard).
You can modify or cancel a reservation 48 hours or more in advance without a penalty.
It is not possible to modify or cancel a reservation before your appointment.
In the case that the client is not present for an appointment, the credit card will be charged in full.
If you have a last-minute change of plans, we suggest that you pass on your appointment to a
family member or friend, as you would with a ticket to a concert or another event.
14. What is the expected tip amount?
Tipping the massage therapist is left to the discretion of the client.
15. Are children allowed in the spa?
For security reasons and to preserve a relaxing environment for our clients,
only persons 18 years of age or older are permitted to use the spa.
16. Are groups allowed in the spa? Are group rates available?
Your group is welcome to use the spa facilities as long as its members respect the spa regulations
concerning quietness. Le Nordique spa et détente is above all a place of relaxation,
rather than social activities and festivities. Special group rates are available for groups of
at least 12 people paying with a single payment.
17. Do you offer accommodation specials?
Le Nordique spa et détente does not offer accommodations. You are welcome to consult the
list of our partner lodging establishments in the partners section of the site,
and to make reservations directly with them.
